Experienced companies dealing with direct
marketing agencies and Customer Care software developers company
with years of in-the-trenches experience represent our accomplished
platform of expert�s testimonials. Here is what they
have to say about us:
NEMedia S.A. - Search Engine
Marketing SEM
NEMedia is
a full-service search engine marketing software firm. NEMedia
has packaged its advanced SEM expertise into an amazing
software that makes search marketing affordable for any
size business with their recently launched SEO product
: “Ranksense”.
“When we discovered Nveevo we realized
that we could offer full customer service support for our
customers in three different languages all at the same time.
We are now offering better service to customers and at a
fraction of the cost 24/7 in English and Spanish in two modalities "� Basic
Customer Service and Pre-Sales Lead Capture -, said Hamlet
Batista, President.
“We now
have the peace of mind of focusing strictly on providing
the best SEO services possible which is our core business.
No longer are we worried about providing customer support”,
Luis Jimenez, IT Director.
WebsiteAlive LLC –Live Chat Software Provider
WebsiteAlive is
a live chat support solution that provides an instant, real time communication
platform via chat between company support representatives and their
customers. WebsiteAlive is as today, one of the nation’s premier
providers of live chat software.
We chose Nveevo as our Business
Partner because we believe they play an active role
in our future revolutionary live interaction business model which represents
a key factor in this industry. We have always paid close attention
to better ways to communicate with our customers and Nveevo has been
our road to success.
“Our customers can now benefit
from the combination of Nveevo’s expertise in sales
and customer service by providing them with one of the
best online chat experiences. Nveevo delivers a powerful
and high-value package to customers. They have a strong
reputation for their bilingual 24/7 online chat service
that helps clients increase sales margins and grow their
customer base at an affordable cost. Our customers can
now sustain high-quality English and Spanish chat conversations
at a fraction of the cost of managing themselves”,
Adam Stass, Managing Director.
Customer Testimonials:
Nveevo is dedicated to delivering the best�s
customer care solutions in the world. We pride in creating
innovative tools that help us move closer to providing revolutionary
customer care solutions to our clients.
Working closely with our clients to accelerate
their learning process is extremely important to Nveevo. Our
clients have given us solid input that our efforts and dedication
truly supports their evolving objectives. Here’s what
some of our high profile clients have to say.
Industry: Hair Transplant
Type: Surgical Services
Location: |
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“Alba Reyes
Skin and Hair Transplant Institute was created to use
the latest surgical techniques available to bring patients
full hair restoration. Our vision with customer is our
sale; we rely on our customer’s feedback to continue
delivering. Nveevo came in hand with its unique English
and Spanish Pre-Sales
Lead Captureplan identifying new
ways to transform our already targeted customers into
hot leads, which are transferred directly to our sales
staff to make the close. So far our capabilities to generate
more sales prospects has gone up since we first initiated
this service with Nveevo as well as our closing rate
due to the quality of our leads”, Vanessa Bos,
International Sales Director. Office: (809) 227.9500
Industry: Telecommunications
Type: Service Providers
Location:  |
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FlexiSPY is a
product of Vervata.
Vervata specializes in the creation of unique mobile
software that people just love to use. “With Nveevo’s
Live Customer Support in English, Spanish and German
we can now provided real on demand solutions to our ever
growing client population. We are now entering a new
alliance with Nveevo for they recently launched Trouble
Ticket Management Solution as well as their
traditional Translation Services from
which we spec, at the minimum, the same standards they
have provided before up until now." Atir Raihan,
CEOAtir Raihan, CEO.
Industry: Pharmaceutical
Type:E-Commerce
Location:  |
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“We tried Nveevo’s
customer service and discovered that many online visitors
had not been ordering because they had problems with forms,
or needed additional help or information about medications.
That’s where Nveevo’s representatives came
in and took over. As a direct result, our orders record
increased by almost 14% and above all, our clients where
happy with the new customer service interface.”
Industry: Pharmaceutical
Type: E-Commerce
Location: |
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“As a German online E-commerce
pharmacy we are a dispatch health center that provides
a large variety of products throughout our online catalog
for millions of people around Europe. We where happy to
find a business partner for our everlasting, on-demand,
giant customer base, which can provide us a unique customer
care solution. Nveevo has helped us integrate our online
shopping catalog to our clients by providing to our customers
the vital information that they needed in order to conclude
the buying process. Nveevo answers product question to
our entire client base in German and English all day long
and sometimes a simple answered question can be a direct
sale”. Sebastian Kraus, Business Director.
Industry: Telecommunications
Type: VoIP Provider
Location:  |
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“Nveevo delivers key drivers of
customer care interactions, growth and prosperity. They
make an extraordinary contribution to our line of business
and inspire our clients to continue doing business and
succeed with us in our world that is increasingly competitive
and technologically advanced.”John Morelock, Director
of Sales. Office (865) 671.4474