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Industry Experts Testimonials:

Experienced companies dealing with direct marketing agencies and Customer Care software developers company with years of in-the-trenches experience represent our accomplished platform of expert�s testimonials. Here is what they have to say about us:

NEMedia S.A. - Search Engine Marketing SEM

image2NEMedia is a full-service search engine marketing software firm. NEMedia has packaged its advanced SEM expertise into an amazing software that makes search marketing affordable for any size business with their recently launched SEO product : Ranksense”.

“When we discovered Nveevo we realized that we could offer full customer service support for our customers in three different languages all at the same time. We are now offering better service to customers and at a fraction of the cost 24/7 in English and Spanish in two modalities "� Basic Customer Service and Pre-Sales Lead Capture -, said Hamlet Batista, President.

We now have the peace of mind of focusing strictly on providing the best SEO services possible which is our core business. No longer are we worried about providing customer support”, Luis Jimenez, IT Director.

WebsiteAlive LLC –Live Chat Software Provider


image3WebsiteAlive  is a live chat support solution that provides an instant, real time communication platform via chat between company support representatives and their customers. WebsiteAlive is as today, one of the nation’s premier providers of live chat software.

We chose Nveevo as our Business Partner because we believe they play an active role in our future revolutionary live interaction business model which represents a key factor in this industry. We have always paid close attention to better ways to communicate with our customers and Nveevo has been our road to success.

“Our customers can now benefit from the combination of Nveevo’s expertise in sales and customer service by providing them with one of the best online chat experiences. Nveevo delivers a powerful and high-value package to customers. They have a strong reputation for their bilingual 24/7 online chat service that helps clients increase sales margins and grow their customer base at an affordable cost. Our customers can now sustain high-quality English and Spanish chat conversations at a fraction of the cost of managing themselves”, Adam Stass, Managing Director.

Customer Testimonials:

Nveevo is dedicated to delivering the best�s customer care solutions in the world. We pride in creating innovative tools that help us move closer to providing revolutionary customer care solutions to our clients.

Working closely with our clients to accelerate their learning process is extremely important to Nveevo.  Our clients have given us solid input that our efforts and dedication truly supports their evolving objectives. Here’s what some of our high profile clients have to say.

Industry: Hair Transplant
Type: Surgical Services
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“Alba Reyes Skin and Hair Transplant Institute was created to use the latest surgical techniques available to bring patients full hair restoration. Our vision with customer is our sale; we rely on our customer’s feedback to continue delivering. Nveevo came in hand with its unique English and Spanish Pre-Sales Lead Captureplan identifying new ways to transform our already targeted customers into hot leads, which are transferred directly to our sales staff to make the close. So far our capabilities to generate more sales prospects has gone up since we first initiated this service with Nveevo as well as our closing rate due to the quality of our leads”, Vanessa Bos, International Sales Director. Office: (809) 227.9500

Industry: Telecommunications
Type: Service Providers
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FlexiSPY is a product of Vervata. Vervata specializes in the creation of unique mobile software that people just love to use. “With Nveevo’s Live Customer Support in English, Spanish and German we can now provided real on demand solutions to our ever growing client population. We are now entering a new alliance with Nveevo for they recently launched Trouble Ticket Management Solution as well as their traditional Translation Services from which we spec, at the minimum, the same standards they have provided before up until now."  Atir Raihan, CEOAtir Raihan, CEO.

Industry: Pharmaceutical
Type:E-Commerce
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 “We tried Nveevo’s customer service and discovered that many online visitors had not been ordering because they had problems with forms, or needed additional help or information about medications. That’s where Nveevo’s representatives came in and took over. As a direct result, our orders record increased by almost 14% and above all, our clients where happy with the new customer service interface.”

Industry: Pharmaceutical
Type: E-Commerce
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“As a German online E-commerce pharmacy we are a dispatch health center that provides a large variety of products throughout our online catalog for millions of people around Europe. We where happy to find a business partner for our everlasting, on-demand, giant customer base, which can provide us a unique customer care solution. Nveevo has helped us integrate our online shopping catalog to our clients by providing to our customers the vital information that they needed in order to conclude the buying process. Nveevo answers product question to our entire client base in German and English all day long and sometimes a simple answered question can be a direct sale”. Sebastian Kraus, Business Director.

Industry:  Telecommunications
Type: VoIP Provider
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“Nveevo delivers key drivers of customer care interactions, growth and prosperity. They make an extraordinary contribution to our line of business and inspire our clients to continue doing business and succeed with us in our world that is increasingly competitive and technologically advanced.”John Morelock, Director of Sales. Office (865) 671.4474

 
 
WebsiteAlive and Nveevo, the Leader in Bilingual Live Chat Customer Care Solutions, announced an innovative partnership...
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